REFUNDS
Receiving a refund does not guarantee that previous quarter charges were paid in full. Please check your account on the Student Portal to ensure that your account is paid current.
Direct Deposit/Electronic Funds Transfer (EFT)
Direct Deposit/EFT is the safest and quickest way to receive your Financial Aid or cash refund. The Direct Deposit refund is sent directly to your checking or savings account.
Signing up is EASY!!
1. Be sure that you have an active mailing or permanent address on your account. This can be done through the Student Portal. For help go here.
2. Go to your Student Portal and follow these links to sign up:
Accounts and Billing >> Direct Deposit
Click here to view samples of different banks checking formats: Direct Deposit Information.
IMPORTANT: DO NOT USE THE INFORMATION ON THE BOTTOM OF A DEPOSIT SLIP!
EFT refunds are sent after the first official day of each quarter and subsequently after that according to the following guidelines: Undergraduates must be enrolled in at least 6 units, and graduate students in at least 5 units in order to receive a refund. Once you are enrolled in the required units and have no other holds on your student account, the refund will be generated. This process occurs 3 times a week on Monday, Wednesday, and Friday nights. Every bank differs when it comes to posting electronic payments. Verify with your bank when your funds will be available. Normally this is between 24-48 hours after the disbursement.
IMPORTANT: You will remain signed up for Direct Deposit until you cancel the authorization. Please keep your bank information current to avoid delay in receiving your refund.
Check Refunds
Check refunds are produced after the first official day of each quarter. These checks stale date after 90 days, which means they are not negotiable at that time and would need to be reissued. The check is mailed to the "Mailing" address provided by the student on the Student Portal. It is important to keep addresses current and up-to-date. Lost or stolen checks cannot be reissued for 21 days after the date of issuance.
If you have a credit balance on your account from an overpayment of a General Payment made by a check, there is a 21-day waiting period before a refund is generated.
Please contact us for further information at 831-459-2107 or by email at oarinfo@ucsc.edu.